Help Center

Knowledge Base

Everything you need to get the most out of MostlyPostly.

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Category 1

Getting Started

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Setting Up Your Salon Account

Step-by-step walkthrough of the signup and onboarding process.

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Connecting Facebook & Instagram

How to link your social accounts so posts publish automatically.

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Adding Your Stylists

How to register stylists so they can start submitting posts via text.

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Understanding the Onboarding Steps

A guide to each of the 7 onboarding steps and what to expect.

Category 2

For Stylists

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How to Submit a Post via Text

Text a photo to your salon's dedicated number — no app needed.

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Editing Captions & Before/After Posts

How to approve, edit, or ask the AI to rewrite your caption — and how to submit before/after transformation posts.

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What Happens After You Send a Photo

Follow your post from the moment you hit send through to publishing.

Category 3

For Owners & Managers

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Approving & Denying Posts

How to review, edit, approve, deny, or immediately publish pending posts.

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Creating a Promotion Post

Generate a branded AI promotion image and schedule it in seconds.

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Understanding Your Dashboard & Menus

A guide to every section in your manager dashboard and what each menu does.

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Understanding Your Analytics

What the metrics mean and how to use them to improve your content.

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Managing Multiple Locations

How the Growth and Pro plans support multiple salon locations.

Category 4

Advanced & Pro Features

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Vendor Brand Integrations

How Pro salons can receive and post brand campaigns from Aveda, Redken, Wella, and more — adapted to your salon's voice.

Still need help?

Our team is happy to help you get set up and answer any questions.

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