Legal
Privacy Policy
Effective Date: January 2026 • Last Updated: January 2026
This Privacy Policy explains how MostlyPostly (“MostlyPostly,” “we,” “us,” or “our”) collects, uses, and protects personal information when you use our services (the “Service”). By using the Service, you agree to this Privacy Policy.
1) Information We Collect
- Contact Information: name, mobile phone number, role, business/salon name.
- Message & Media Content: text, images, captions, approvals, and related workflow messages sent to or from the Service.
- Technical & Usage Data: timestamps, IP address, device and app info, message metadata, logs, and interaction data.
- Account/Settings Data: preferences (e.g., tone/hashtags), routing/approval settings, and platform tokens/IDs you connect (e.g., Facebook/Instagram Page or IG User IDs).
Note: If you connect third-party accounts (e.g., Facebook/Instagram), we may receive identifiers and permissions necessary to post content you approve.
2) How We Use Information
- Provide and maintain the Service (AI caption generation, previews, approvals, posting to connected pages/accounts).
- Operate messaging workflows (send previews, collect approvals/denials/edits, deliver system notifications).
- Improve, secure, and troubleshoot the Service (analytics, logging, fraud and abuse prevention).
- Comply with legal obligations and enforce our terms.
- Communicate with you about service changes, security, and support.
- Enable approved posting, analytics, and account management for connected Facebook Pages and Instagram Business accounts, in accordance with Meta’s Platform Policies.
SMS is operational/transactional only. We do not send promotional SMS.
3) Mobile Information & SMS
- We do not sell, rent, or share mobile subscriber information for marketing or promotional purposes.
- Mobile information may be shared only with service providers acting on our behalf under confidentiality obligations.
- Message frequency varies. Message and data rates may apply.
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Text
STOPto opt out; textHELPfor help.
For details, see our SMS Consent and Terms.
4) Information Sharing
We do not sell or share your Personal Information for third-party marketing or promotional purposes.
- Service Providers: Twilio, OpenAI, cloud hosting, logging/analytics — acting only on our instructions.
- Legal & Safety: to comply with law or protect rights and safety.
- Business Transfers: recipients must honor this policy.
- With Your Consent: when you direct us to post to connected platforms.
- Aggregated Data: non-identifiable information.
5) Data Retention
We retain data only as long as necessary to operate the Service, meet legal obligations, and enforce agreements.
6) Data Security
We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.
7) Your Choices & Rights
- Access, correct, or delete your personal information.
- Withdraw SMS consent anytime by replying STOP.
- Request data export or deletion via support@mostlypostly.com.
- Request deletion of Facebook or Instagram data associated with your account in accordance with Meta’s Platform Policies.
8) International Users
Data may be processed in the United States.
9) Children’s Privacy
Not intended for children under 13.
10) Third-Party Platforms
We are not responsible for third-party privacy practices.
11) Changes
Updates will be posted here.
12) Contact
MostlyPostly
support@mostlypostly.com
Carmel, Indiana